Get in touch. The penguin does not bite.

Got a question, need advice or something is not working? We are here for you.

Whether you want to ask about hosting, register a domain, set up email or solve a technical problem, do not hesitate to get in touch. You do not need to know the technical name for your problem. Just describe it in your own words.

And if you are not sure which plan to choose, we are happy to advise. We will even recommend the cheapest one if it covers your needs.

Pibbo the penguin swinging on a telephone cord

Send us a message

The easiest way to reach us is the form below. Tell us what you need and we will get back to you.

We will only use your contact details to deal with your enquiry. No unsolicited offers and no newsletter sign-ups without your consent (privacy policy). Please never send us your passwords.

Tens of minutes typical reply time

When can you expect a reply?

Pibbo is a small, community-minded project we run alongside our day jobs. We try to answer messages as quickly as possible, usually within tens of minutes. Sometimes we manage it sooner, sometimes it takes a while.

We are not a customer centre staffed around the clock, so we do not promise an instant reply at any hour of the day or night.

But you can be sure your message will reach real people who know and run our services. No chatbot trying to convince you that restarting your fridge will fix the problem.

Need technical help?

If you already use our services and something is not working, give us as much information about the problem as you can. Your domain name, a short description of what is happening or any error message all help.

The better we understand what happened, the faster we can find a fix.

⚠️ But please never send us your passwords or other sensitive login details.

How our support works

So who will actually reply?

No anonymous customer relations department. Pibbo is run by two people, Ivan and Zdeněk, who look after the services and their technical background.

If you are curious who we are and why we enjoy running hosting for a few pounds a year, you can read more about us.

Who we are

Drop us a line. That is what we are here for. 🐧